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SHIPPING & RETURNS
Orders will be processed within 1-3 working days (Please allow extra time during sale and new drop periods). We cannot guarantee any cancellations or changes of orders once made but we will do our best to assist with any requests.
Pre-Order Information
We offer some products on a pre-order basis. These items are made bespoke for you, ensuring that each piece meets our high standards of quality. By pre-ordering, you secure your item in advance, directly contributing to a more sustainable production process that minimizes waste.
Please note, pre-order items have an estimated shipping date provided at the time of purchase. While we strive to meet these timelines, delays may occur due to the handcrafted nature of our products. We appreciate your understanding and patience should a delay happen, and we cannot be held responsible for delays in manufacturing.
United Kingdom
Royal Mail Tracked 24 - £4.99
Royal Mail 48 - £3.99
Europe
Europe Royal Mail Tracked - £14.99
Rest of the world
DPD International Air Tracked - £19.99
Czy is not responsible for any customs or import charges on orders outside of the UK.
Duties and taxes paid
When importing items to outside of the United Kingdom, this will always incur a customs inspection which we provide the correct paperwork for. We cannot be held responsible for how long it takes your order to pass through customs.
Returns policy
We really hope you are satisfied with your purchase, however if you are not you have 14 days from receipt to return it. Items purchased on weareczy.com are eligible for return or exchange providing they are unworn and the original tags are attached.
Please contact info@weareczy.com
We recommend returning products in their original packaging to ensure they are protected in transit. Please note, the return postage fee must be paid by the customer. Czy is not liable for returns that are lost or damaged in transit. Please always send items via recorded delivery for your protection.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™